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Credit and Collections

Company Name:
BIRK
Excellent career opportunity with a 75-year established global company that continues to grow. Company offers a competitive salary and generous benefits package. Ideal candidate will be professional yet warm and take pride in job ownership.
This position reports to the Accounting Manager and is part of a dedicated and team-driven Accounting Department. As a credit/collections associate, you will be interacting not only with customers but also with various internal departments including customer service, sales and marketing. We are seeking a goal-driven professional with a focus on customer care. Your duties will include the following:
Establishing and re-evaluating customer credit
Processing credit references
Monitoring aging accounts receivable and DSO
Determining status of customer on-hold orders
Contacting customers regarding overdue payments, short pays, and requests for refunds
Establishing and maintaining rapport with customers as well as growing the relationship
Documenting customer files as necessary and tracking collection efforts
Processing credit card payments
Corresponding with customers via telephone and email
Resumes are required and must reflect a minimum of two years experience in B2B collection calls and evaluating customer credit lines. Proficiency with MS Word and Excel are required as well as experience working with an ERP system. Of course you must also possess effective communication skills, be able to craft a well-written email, have strong figures aptitude and proven analytical skills.

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